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Frequently Asked Questions
General questions
What do I need to be able to view videos over the web?
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If I have my video on the web, why would I want DVDs?
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Are there any content (language, nudity, etc.) restrictions?
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Is there any cost when someone views my video on the web?
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What is the region code for DVDs produced by Web Wide Video?
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How do I know if I have a broadband connection?
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Ordering questions
Do I need to have a Paypal account to order through Web Wide Video?
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What types of payment does Web Wide Video accept?
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Can I send in more than one tape on the same order?
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How does the ordering process work?
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What does the censoring service cover?
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What videotape formats does Web Wide Video accept?
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Shipping and Handling
Does Web Wide Video insure shipments?
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If I'm not ordering any DVDs, why am I being charged shipping?
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When is my original content returned?
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How do I print the shipping label and invoice?
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Captioning and Transcription
What is the difference between open and closed captions?
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What type of captions are available?
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Does Web Wide Video provide transcripts?
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Safety and Privacy questions
How does Web Wide Video protect my private information?
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Is it safe to order from Web Wide Video?
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